How the KGH 3PL Onboarding Process Works
From RFQ to Go-Live
Choosing a third-party logistics provider involves more than comparing storage and order-processing rates. KGH 3P Logistics uses a structured onboarding process to understand your business, develop the appropriate service model, configure your account, prepare your product data, validate order workflows, and transition your inventory into active fulfillment or distribution.
The process begins when you submit a request for quote and continues through account setup, inventory receiving, order processing, and a 30-day operational review. Customers with straightforward manual order transmission may be able to launch in less than one week. API-based implementations typically require 30–60 days for connection, testing, and validation.
When faster service is required, customers may begin by transmitting orders manually while their technical team or a KGH integration partner completes the API connection.
2
Meet with an
Account Executive
A KGH account executive reviews your submission and schedules a Microsoft Teams call. We discuss your customers, sales channels, timelines, inventory, service expectations, and how orders and data will flow.
3
Develop the
Service Solution
KGH uses this information to design an operating model around your fulfillment, warehousing, preparation, distribution, shipping, technology, and special-handling needs.
4
Review the Quote
& Contracy
You receive a written quote and contract outlining the proposed services, pricing, responsibilities, and operating requirements.
5
Sign the Contract
Once the agreement is approved and signed, KGH begins implementation. Client-account configuration and item setup can start as soon as the required information is received.
6
Complete the Item Setup Sheet
You provide the required SKU-level data, including item numbers, descriptions, UPCs, dimensions, country of origin, and other applicable product information.
7
Build Client Account in the KGH ERP System
KGH creates your client account and uploads the completed item setup information into its ERP warehouse-management system. This establishes your products, inventory records, order requirements, and applicable operating instructions within KGH's system.
8
Configure Data Connections and Test
API connections may be completed by your technical team or through a KGH integration partner. KGH supports data mapping and validates order feeds, inventory updates, shipment confirmations, tracking, and reporting before automated processing begins.
9
Receive Inventory and Begin Processing
KGH receives, records, and organizes your inventory. Once setup and testing are complete, outbound order processing begins.
10
Complete a
30-Day Review
After approximately 30 days of processing, KGH reviews the operation with you, discusses performance, and makes appropriate adjustments to the service model.
Implementation Timing and Launch Options
Account building and SKU setup begin immediately after the contract is signed and the required item information is received. Customers manually transmitting orders can often begin operating in less than one week. Customers using an API should generally allow 30–60 days for connection, testing, and validation.
API connections may be completed by the customer's technical team or through a KGH integration partner. When service is needed urgently, customers may begin transmitting orders manually while the API connection is completed and validated.
Ready to Start the 3PL Onboarding Process?
Whether you need e-commerce fulfillment, commercial distribution, specialized product handling, or a combination of services, the process begins with understanding how your business operates.
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Submit the request for quote form with your estimated SKU count, annual order volume, inventory requirements, and requested services. A KGH account executive will review the information and schedule a Microsoft Teams call to discuss your operation in greater detail.​
After your submission is reviewed, a KGH account executive will contact you to discuss your customers, inventory, order flow, service requirements, technology needs, and desired implementation timeline.